Reactive Services
Reactive services address incidents that have already occurred, focusing on response, coordination and resolution.
1. Incident Response
Incident Triage
- Validates reported incidents.
- Assesses and prioritizes incidents based on severity and impact.
Incident Coordination
- Ensures all relevant organisations are contacted and involved.
- Facilitates communication between affected parties and external organisations.
- Acts as an information hub to route incident report effectively
Incident Resolution
- Advises security teams and system administrators on remediaton steps.
- Tracks incidents for situational awarensess and reporting purposes.
- Identifies patterns or new types of incidents to guide future preventative efforts.
2. Cyber Threat Intelligence (CTI)
- Analyzes and disseminates threat information to respond to ongoing incidents.
- Integrate CTI into incident triage and resolution measures.